Professional Skills Academy

About the Professional Skills Academy

Learn to be a dynamic, inclusive, and productive member of your team! Our Professional Skills Academy is perfect for new or emerging professionals. The virtual sessions provide you convenient access for courses in emotional intelligence, effective communication, difficult conversation strategies, goal setting, and more.  

Become the best employee and leader in your organization you can be! This dynamic multiday training consists of eight modules over the course of eight weeks and are facilitated by some of the best trainers in the state with extensive experience in diverse industries. Register today to move up in your career! 

Only $689 for the series or take an individual course for $89. All classes are online via Zoom Friday mornings 9am to noon.

Professional Skills Series

Spring Series:

February 17, 2023 – April 7, 2023

Fall Series:

August 11, 2023 – September 29, 2023

The Academies taught our employees key leadership basics they applied to their jobs and that
they’ll use to build strong career paths within our community.

Sandaren (Sandi) Hazlett, Chief Development Officer


Professional Skills Series

Professional Skills Academy

The Professional Skills Academy will encourage emotional growth, effective communication, and exemplary leadership skills. Grow as new or established professional in your field and improve your professional opportunities. 


– Individuals interested in learning the skills and knowledge to sharpen and grow their professionalism

– Individuals wishing to move into leadership and management roles

– Individuals in newly promoted leadership or management roles

Explore the courses or sign up for a course ad hoc in each tab.

Emotional Intelligence 2.0

Emotional Intelligence 2.0

Intellectual and technical skills are no longer enough on their own to assure success in the workplace. Emotional Intelligence allows you to connect with others one-on-one and in groups—a critical skill in business today. People who are emotionally smart waste less time on personality conflicts, stay in control under stress, and achieve greater satisfaction at work and at home

Spring Class: February 17, 2023 | Cost: $89
Register for the Spring Emotional Intelligence 2.o

Fall Class: August 11, 2023 | Cost: $89
Register for the Fall Emotional Intelligence 2.0

Effective Communication & Professional Writing

Effective Communication & Professional Writing

Discover how communication really affects management outcomes. Activities explore techniques for improving verbal and nonverbal communication. The PACE™ Palette assessment is administered to help you become a more effective communicator and as a springboard to topics covered in other units.

Spring Class: February 24, 2023 | Cost: $89
Register for the Spring Effective Communication & Professional Writing

Fall Class: August 18, 2023 | Cost: $89
Register for the Fall Effective Communication & Professional Writing

Positive Coaching and Continuous Feedback

Positive Coaching and Continuous Feedback

Positive coaching provides supervisors the ability to move to a higher level of effectiveness and responsibility. Use common sense to guide your employees and their performance. Participants learn the TrustWorks™ model as a foundation for other units.

Spring Class: March 3, 2023 | Cost: $89
Register for the Spring Positive Coaching & Continuous Feedback

Fall Class: August 25, 2023 | Cost: $89
Register for the Fall Postive Coaching and Continuous Feedback

Difficult Conversation Strategies

Difficult Conversation Strategies

Examine methods of managing disagreements before the escalation of anger and conflict. Talk through the issue with respect and patience for the others point of view. The Thomas- Kilmann Conflict Mode Instrument is used to assess your preferred style of conflict management and to understand how problems can best be solved. Be able to determine the best context for conflict resolution situations.

Spring Class: March 10, 2023 | Cost: $89
Register for the Spring Difficult Conversation Strategies

Fall Class: September 1, 2023 | Cost: $89
Register for the Fall Difficult Conversation Strategies

Creating Your Personal Brand

Creating Your Personal Brand

Influence and lead with a proactive flair as you build upon your identified strengths. Building your style means understanding the difference between leadership and management while enhancing your skills based on emotional intelligence challenges. Be THAT leader.

Spring Class: March 17, 2023 | Cost: $89
Register for the Spring Creating Your Personal Brand

Fall Class: September 8, 2023 | Cost: $89
Register for the Fall Creating Your Personal Brand

Efficiency Tools for the Workplace

Efficiency Tools for the Workplace

Today’s businesses are driven by productivity and collaboration. But how do you achieve both in a way that benefits everyone on your team? How do you avoid the inevitable obstacles: priority management, strategy alignment, and transparency?Luckily, the small business community has noticed a recent uptick in productivity and collaboration. Why? Many newer online tools have made it easier for teams to communicate clearly, prioritize tasks, delegate responsibilities, and hold themselves (and each other) accountable.

Spring Class: March 24, 2023 | Cost: $89
Register for the Spring Efficiency Tools for the Workplace

Fall Class: September 15, 2023 | Cost: $89
Register for the Fall Efficiency Tools for the Workplace

Goal Setting

Goal Setting

Goal setting is a powerful process. Effective goal setting allows you to impact your career and provides a tool to motivate yourself, turning your vision into reality. By knowing precisely what you want to achieve professionally, you know where you have to concentrate your efforts. This training builds on employee’s Strengths and aligns goal setting with personal talents.

Spring Class: March 31, 2023 | Cost: $89
Register for the Spring Goal Setting

Fall Class: September 22, 2023 | Cost: $89
Register for the Fall Goal Setting

Human Resource Topics

Human Resource Topics

Benefits, hiring, termination, discrimination, sexual harassment–legal issues can be overwhelming. Explore human resources topics to become familiar with key employment laws, workplace privacy, and hot button issues. Learn to avoid issues and when to ask for help from an expert.

Spring Class: April 7, 2023 | Cost: $89
Register for the Spring Human Resource Topics

Fall Class: September 29, 2023 | Cost: $89
Register for the Fall Human Resource Topics

Fee Assistance

You may qualify to take the Professional Skills Academy series at no charge if your employer meets these criteria: 

  • Incorporated as a for-profit or not-for-profit entity in NM 
  • Headquartered within the Albuquerque city limits 
  • A business with less than 500 employees 
  • Business has been located in Albuquerque for 1 year OR Business owner has been an Albuquerque resident for at least 1 year at any time prior to the time of training 

This great opportunity is made possible through the collaboration between CNM Ingenuity and the City of Albuquerque. Job Training Albuquerque (JTA) is a workforce development program that provides opportunities for the local workforce to gain necessary skills in order to fill skill gaps and meet the workforce needs of existing and potential employers.  

Apply for this workforce development opportunity to be funded through Job Training Albuquerque (JTA) by applying here: 

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