21st Century Skills Professional Skills Series

Prepare yourself for the Future of Work with these in-demand skills employers need with this 7 course series of micro-credentials that represent the most in-demand skills employers are seeking. Each of these 21st century skills represent a set of competencies that will set you apart from other job-seekers.

The seven skills in the series include:

  • Initiative
  • Creative Problem Solving
  • Collaboration
  • Intercultural Fluency
  • Resilience
  • Empathy
  • Oral Communication

These flexible classes are offered online. They are somewhat self-paced, including end dates but learners can move more quickly through the content if they like. There is regular interaction and feedback with an instructor. The courses can be taken individually or as a series.

Register for the course series.

Individual Skills include:

Initiative

Initiative in the 21st century includes self-efficacy and the capacity to identify needs and respond proactively.

Individuals who exercise initiative show four core sub-competencies:

  1. display self-awareness;
  2. lead without title;
  3. act as a catalyst;
  4. learn for experience.

Register today

Creative Problem Solving

Creative problem-solving in the 21st century workplace includes the capacity to solve problems in new ways.

Effective creative problem-solvers exercise four core sub-competencies:

  1. both divergent and convergent thinking;
  2. identify patterns that may not be obvious;
  3. manage ambiguity;
  4. apply an iterative process for generating, testing and refining ideas.

Register today

Collaboration

Collaboration in the 21st century includes the capacity to work productively with different individuals and groups toward a common goal.

Effective collaborators exhibit four core sub-competencies:

  1. strengthen relationships:
  2. incorporating diverse perspectives;
  3. using active listening skill;
  4. and focusing on solutions rather than problems.

Register today

Resilience May 3—May 30

Resilience in the 21st century includes the capacity to bounce back in the face of stress, challenge, and adversity. They do not dwell on disappointment but rather learn from experience and focus on solutions.

Resilient individuals exhibit four core sub-competencies:

  1. display self-awareness;
  2. show self-efficacy;
  3. exhibit flexibility;
  4. learn from experience.

Register today

Intercultural fluency

Intercultural fluency in the 21st century includes the capacity to operate and communicate in different cultural contexts.

Individuals who are fluent interculturally exhibit these core four sub-competencies:

  1. recognize and challenge their own cultural biases;
  2. show curiosity;
  3. demonstrate self-awareness;
  4. incorporate diverse perspectives.

Register today

Oral Communication

 Oral communication in the 21st century includes both verbal and nonverbal communication. An effective oral communicator can speak with clarity and precision in formal as well as informal contexts.

Effective communicators exhibit four core sub-competencies:

  1. use stories to communicate ideas and increase engagement;
  2. speak with clarity and precision;
  3. use the appropriate tone and word choice;
  4. listen actively

Register today

Empathy

 Empathy in the 21st century includes the capacity to understand others’ perspectives and feelings and to use this understanding to improve the quality of personal and professional relationships, behaviors, team cohesion, and performance.

Empathetic individuals exhibit these core four sub-competencies:

  1. recognize others’ needs and values
  2. incorporate diverse perspectives.
  3. validate others’ feelings and perceptions
  4. listen actively

Register today


View All Programs >>
In an effort to take all reasonable precautions regarding COVID-19, we are following the CNM response. For those who partner directly with CNM and have questions not answered by CNM, please see the CNMI Resource Page. Both can be found here.CNMI Resource Page.
+