Through dynamic multiday training, participants learn to become the best supervisor they can be and are facilitated by some of the best trainers in the state with extensive experience in diverse industries. This program consists of ten modules over the course of ten weeks that address the fundamentals of successful supervision, including emotional intelligence, critical thinking and effective communication strategies.
- how to lead with enthusiasm and confidence
- resolve conflict with employees
- provide the right feedback at the right time
In the past 10 years, over 2,000 employees representing over 100 companies and government agencies have completed the series.
Bring Supervisor Academy to your organization!
Courses and content can be modified to your specifications by highly skilled and experienced instructors. Create the training experience to transform your employees, can be delivered at your location or ours, online or in person. Contact Kerri Eichwald at firstname.lastname@example.org for more information and to develop your customized training solution.
Supervisor Academy Series
Take all the courses in the series, or just one.
You may register for individual courses that interest you, or sign up for the entire series for one flat fee. Click the “Sign Up” link below to sign up for the whole series or by clicking “register” under each course below to register individually.
Building Your Leadership Potential
Influence and lead with a proactive flair as you build upon your identified strengths. Building your style means understanding the difference between leadership and management while enhancing your skills based on emotional intelligence challenges. Be THAT leader.
Discover how communication really affects management outcomes. Activities explore techniques for improving verbal and nonverbal communication. The PACE™ Palette assessment is administered to help you become a more effective communicator and as a springboard to topics covered in other units.
Lead with Coaching and Feedback
Positive coaching provides supervisors the ability to move to a higher level of effectiveness and responsibility. Use common sense to guide your employees and their performance. Participants learn the TrustWorks™ model as a foundation for other units.
Next class: May 8, 2020, Online
Conflict Resolution Strategies
Examine methods of managing disagreements before the escalation of anger and conflict. The Thomas-Kilmann Conflict Mode Instrument is used to assess your preferred style of conflict management and to understand how problems can best be solved. Be able to determine the best context for conflict resolution situations.
Next class: May 15, 2020, Online
Teaming with Leadership
Overcome challenges associated with working in teams regardless of your style or location. Learn methods that turn groups into highly productive teams with heightened performance and commitment. Concepts of building trust at a distance are introduced; symptoms of dysfunctional teams are discussed and solutions to move the team forward are developed.
Next class: May 22, 2020, Online
Managing Resources in an Ever Changing Workplace
Rise to the challenge of the unknown. Increase your ability to motivate employees to deal with workplace changes. Manage proactively and achieve better results with greater satisfaction. Work smarter – not harder.
Next class: May 29, 2020, Online
Appraising Performance and Delegating for Results
Learn to conduct performance appraisals that encourage positive relationships and improve individual performance. Establish specific, measurable and realistic goals that align with personal and organizational objectives to delegate responsibility for success.
Next class: June 5, 2020, Online
Employment Law and Human Resources
Benefits, hiring, termination, discrimination, sexual harassment–legal issues can be overwhelming. Explore human resources topics to become familiar with key employment laws, workplace privacy and hot button issues. Learn to avoid issues and when to ask for help from an expert.
Next class: June 12, 2020, Online
Evaluate capability, commitment and chemistry of potential candidates using the 3-Dimensional interview matrix. Formulate questions that get at the core of candidate’s skills and knowledge; motivation and attitude; and workplace values and preferred work styles.
Next class: June 19, 2020, Online
Understanding employee engagement in the workplace is essential to help create a climate of motivation and sustainability. Learn skills that build confidence and reduce stress. Improve your personal effectiveness by developing a positive attitude and holding yourself to a higher standard.
Next class: June 26, 2020, Online
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